Facilities Staffing Made Effortless

Schedule nurses and care workers with compliance in mind. Ensure proper coverage and manage shift swaps seamlessly while maintaining care continuity.

95%

Faster Shift Allocation

15K+

FM Jobs Coordinated

100%

Compliance & Audit Ready

6hrs

Admin Work Saved Weekly

Why FM Teams Choose HeyTeam

Purpose-built for hard services, soft services, maintenance teams, and service contractors.

Skill Based Assignments

Match engineers, cleaners, and technicians with tasks based on qualifications, certifications, and experience.

Multi-Site Deployment

Manage staff across multiple buildings or clients. See availability instantly and assign work in seconds.

Compliance Tracking

Track training, permits, qualifications, and site rules. Only compliant staff get assigned.

Reactivate & Planned Coverage

Fill urgent call-outs instantly or schedule PPM work weeks ahead. Broadcast to qualified staff and get immediate responses.

Everything You Need for FM Staffing

Facilities Scheduling

Compliance Tracking

Certification Management

SMS Job Notifications

Multi-Site Job Management

Availability Calendar

Shift Templates

Team Coordination

Multi-Site Job Management

Run Your FM Staffing From Your Phone

HeyTeam is a Progressive Web App (PWA) - meaning it works beautifully on any device. Install it on your phone, tablet, or computer for a seamless experience.

SMS and Push Notifications

Get instant alerts for new messages and responses.

Works Offline

Access your roster and contacts without internet.

Native Experience

Install as an app on any device.

Quick Actions

Send messages and update availability on the go.

STILL NOT SURE?

Frequently Asked Questions for Cleaning & Janitorial Staffing

Question 1: Do staff need to install the HeyTeam app, or can they just use SMS?

Your team can use either.
If they like apps, they can use the HeyTeam app.
If they hate apps or don’t have data, they can reply by SMS.

HeyTeam works for everyone — even the ones who only use basic phones.

Question 2: What if someone doesn’t open the app or misses the notification?

HeyTeam has a built-in backup system.

If a worker doesn’t see the in-app notification, the system automatically sends them an SMS message too.
That means nobody can say, “I didn’t see it.”

Question 3: How does HeyTeam make sure the right person gets the message?

HeyTeam sends the job request in this order:

In-app notification first

If they don’t open it in time → SMS fallback

If they still don’t respond → it moves to the next available worker

This makes sure jobs get filled fast without you chasing anyone.

Question 4: Will SMS work if the staff have no signal or WiFi?

Yes.
SMS works in places where WhatsApp, data, and apps fail — which is why trades love it.

Even if the app can’t load, the SMS backup still gets through.

Question 5: Does HeyTeam actually reduce no-shows?

Yes — massively.

Workers get two reminders (app + SMS), so nothing gets missed.
And if someone still cancels, HeyTeam instantly contacts the next available worker to replace them.

No-shows get solved in minutes.

Question 6: Why does HeyTeam use Twilio for SMS?

We use Twilio because it’s the most reliable SMS provider in the world.
It’s the same system used by Uber, Airbnb, Deliveroo, Monzo, and the NHS.

In simple terms:

Messages get delivered fast

Messages get delivered even when networks are busy

Messages get delivered anywhere in the world

Delivery rates are the highest in the industry

You don’t want job alerts going missing.
Twilio makes sure they don’t.

Ready to Streamline Your FM Staffing?

Join hundreds of businesses already using HeyTeam to manage their workforce.

Start your free trial today and see the difference.

UK, USA, Africa

Email info@HeyTeam.ai

Mon-Sat: 9am - 6pm GMT

About HeyTeam

HeyTeam instantly finds the right person for every job using skills, availability, and live GPS, so you stop chasing staff and keep work moving.

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