When a cleaner calls off at 5:47am, HeyTeam contacts available operatives by app and SMS. The first to confirm gets the shift — no coordinator needed, no phone calls, across every client site.
See the 5:47am No-Show Solved
2-minute product demo
Every commercial cleaning firm we've spoken to has the same four headaches. HeyTeam solves all of them.
Your worker texts at 5:47am to say they can't make the early office contract. You spend 40 minutes ringing through your list while the client's reception opens to an uncleaned floor. The contract is on the line.
You post the shift in the group chat. A few thumbs up come back. On the day, only one operative turns up. No one knows who actually confirmed. No audit trail. No accountability.
The client says the kitchen wasn't cleaned. Your operative swears it was. You have no photos, no checklist, no sign-off — just two stories and an unhappy account manager.
You have workers spread across fifteen client sites. You don't know who clocked in, who's running late, or which site is short-staffed — until the client rings to complain.
Here's exactly what happens when a worker cancels last minute.
Worker texts: 'Sorry, can't make the office contract today'
HeyTeam detects the cancellation automatically
SMS sent to 4 available, nearby operatives
First worker confirms, added to the site rota
Account manager notified. Full audit trail logged. You didn't lift a finger.
No bloat. No features you'll never use. Just the tools that keep every site covered.
When a worker cancels, HeyTeam immediately contacts your available, nearby team in priority order. First to confirm gets the shift. No coordinator needed, even at 5:47am.
Every client site gets its own rota, schedule, and communication thread. Build recurring patterns once and let them run, with every change tracked in one place.
Workers check in and out on site with GPS-verified timestamps. Know exactly who's clocked in, who's en route, and who hasn't arrived — across every active contract.
Operatives work through digital checklists, upload before-and-after photos, and capture sign-off via the app. Full audit trail for every site, ready the moment a client queries the work.
Every job comes with a unique PIN the client uses to verify your worker on arrival. Professional, documented, and trusted — essential for out-of-hours office access.
Give each client a portal showing attendance, completed checklists, and photo proof for their sites. Renewal conversations are easy when the work speaks for itself.
Workforce tools help, but none of them solve your last-minute cover problem the way HeyTeam does.
The operator’s comparison
See what changes when your rota, proof and worker communication are built for field operations.
Comparison statements are based on publicly available product information, May 2026. See the full matrix.
"We run cleaning across twelve office contracts. HeyTeam tells me exactly who's clocked in at each site. First time I've felt in control of all our sites at once."
Operations Manager
30-person commercial cleaning company
"When a worker called in sick at 5:47am on our biggest contract, HeyTeam found cover in 6 minutes. The client never even knew there was a problem."
Director
Commercial cleaning firm, Manchester
"The photo sign-off has ended disputes completely. When a client questions the work, I just pull up the before-and-after photos. We've had zero contract losses since."
Account Manager
Facilities cleaning contractor
Pay for the coordinators running your contracts, not every operative across every client site.
Coordinate your first team without paying for a worker seat. No card required.
What's included
Pay for the admins coordinating the work, not every person doing it.
Everything in Free, plus
Advanced operations at scale, without individual frontline worker licences.
Everything in Growth, plus
SMS bundles available separately.
See full pricingJoin cleaning operators across the UK who've stopped the 5:47am phone scramble. Start free today — no credit card needed.
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