Coordinate Security Teams Across Sites
Manage guards across multiple sites, shifts, and last-minute changes without chaos. HeyTeam automatically finds the right licensed guard based on skills, availability, and proximity, even if they never log in.
60%
Less Scheduling Time
5K+
Security Shifts Managed
99%
Confirmed Guards
£50k
Annual Savings
Why Security Firms Choose HeyTeam
Purpose-built for guarding companies, patrol teams, door supervisors, mobile response, and event security.
Guard Scheduling
Assign shifts to licensed guards instantly. Match the right SIA licence and skill level to each site requirement.
Multi-Site Management
Coordinate multiple locations, clients, and guard types from one dashboard. Perfect for firms with expanding contracts.
Skills and Certifications
Track SIA licences, expiry dates, training, First Aid, DS/CP licences and ensure only qualified guards are assigned.
Safety Compliance
Keep incident logs, training records, and compliance documents in one place. Reduce risk and avoid contract issues.
Guard no-shows used to kill our response times. HeyTeam fills gaps automatically and texts guards instantly. They don’t even need to log in — they reply to the SMS and the rota updates. It’s saved us hours every day.
Managing door supervisors across multiple venues was chaos before HeyTeam. Now the system confirms availability, checks licences, and allocates the nearest guard. We finally look professional to clients.
Mobile patrols run smoother than ever. HeyTeam finds the closest qualified guard and fills shifts in minutes. Our missed-coverage incidents have almost disappeared.
Everything You Need for Security Staffing
Multi-venue dashboard
SIA Certification Tracking
Subcontractor Management
Skills-Based Assignments
SMS Shift Notifications
Availability Calendar
Safety Compliance
PDF rotas
Team Coordination
Run Your Security Operation From Your Phone
HeyTeam is a Progressive Web App (PWA) - meaning it works beautifully on any device. Install it on your phone, tablet, or computer for a seamless experience.
SMS and Push Notifications
Get instant alerts for new messages and responses.
Works Offline
Access your rota and contacts without internet.
Native Experience
Install as an app on any device.
Quick Actions
Send messages and update availability on the go.
STILL NOT SURE?
Frequently Asked Questions for Cleaning & Janitorial Staffing
Question 1: Do staff need to install the HeyTeam app, or can they just use SMS?
Your team can use either.
If they like apps, they can use the HeyTeam app.
If they hate apps or don’t have data, they can reply by SMS.
HeyTeam works for everyone — even the ones who only use basic phones.
Question 2: What if someone doesn’t open the app or misses the notification?
HeyTeam has a built-in backup system.
If a worker doesn’t see the in-app notification, the system automatically sends them an SMS message too.
That means nobody can say, “I didn’t see it.”
Question 3: How does HeyTeam make sure the right person gets the message?
HeyTeam sends the job request in this order:
In-app notification first
If they don’t open it in time → SMS fallback
If they still don’t respond → it moves to the next available worker
This makes sure jobs get filled fast without you chasing anyone.
Question 4: Will SMS work if the staff have no signal or WiFi?
Yes.
SMS works in places where WhatsApp, data, and apps fail — which is why trades love it.
Even if the app can’t load, the SMS backup still gets through.
Question 5: Does HeyTeam actually reduce no-shows?
Yes — massively.
Workers get two reminders (app + SMS), so nothing gets missed.
And if someone still cancels, HeyTeam instantly contacts the next available worker to replace them.
No-shows get solved in minutes.
Question 6: Why does HeyTeam use Twilio for SMS?
We use Twilio because it’s the most reliable SMS provider in the world.
It’s the same system used by Uber, Airbnb, Deliveroo, Monzo, and the NHS.
In simple terms:
Messages get delivered fast
Messages get delivered even when networks are busy
Messages get delivered anywhere in the world
Delivery rates are the highest in the industry
You don’t want job alerts going missing.
Twilio makes sure they don’t.
Ready to Streamline Your Security Staffing?
Join security firms already using HeyTeam to manage guards, reduce no-shows, and fill shifts automatically.
About HeyTeam
HeyTeam instantly finds the right person for every job using skills, availability, and live GPS, so you stop chasing staff and keep work moving.
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